Tag: sales
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Creating Lasting Impressions: Onboarding New SaaS Clients
Welcome back to our series on SaaS account management. Today, we delve into the crucial phase of onboarding new clients. A well-executed onboarding process not only sets the tone for your relationship with the client but also lays the groundwork for their success and satisfaction with your service and how they will behave later down…
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Mending the Great Divide: Five Bold Steps to Unite Sales and Product Teams in SaaS Companies
Every SaaS company has had its share of the old “broken telephone” scenario – sales reps, eager to fulfill customer needs, communicate a whirlwind of requests to the product team, who in turn, feel like they’re chasing phantom needs, leading to a product that misses the mark. How do we overcome this problem? How do…
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Laconic Phrases: A Powerful Tool for Business Communication
For those of us in sales, we’re often prone to being quite chatty – it’s the nature of the beast, after all. We’re there to convince potential customers to invest in our products or services, and, obviously, a silent salesperson doesn’t sell much of anything, right? Well, in the words of the great Lee Corso,…